Privacy Notice

Your privacy is important to us.

This Notice relates to the following ‘website’ and all personal data collected from visitors to our website and customers who purchase goods from our website:

http://www.recyclingwastebins.uk

RecyclingWasteBins.uk is a trading name of Treisco Ltd (the Company) a company registered in England and Wales with company number 12231415 whose registered office is at 67 Canterbury Innovation Centre, University Road, Canterbury, Kent, CT2 7FG, U.K.

This Privacy Notice (“Notice”) explains how the Company collects, uses and discloses personal information about you when you visit the website, when you purchase our goods and when you contact the Company, whether by e-mail, post or telephone, or using the contact options on the website.

What type of information does the Company collect and why?

When you visit our website, we may automatically collect standard internet and website log information and details of patterns about how website visitors behave. The information we may collect includes information about your Internet Service Provider, your operating system, browser type, domain name, the Internet Protocol (IP) address of your computer (or other electronic Internet-enabled device), your access times, the website that referred you to us, the Web pages you request and the date and time of those requests. This may allow us to find out which parts of the website are popular or need changing.

Our collection of website use information may also involve the use of cookies and Web beacons.

When you visit our website, a small file called a cookie will be saved on your computer’s hard drive. Cookies allow Treisco to make its website more useful by storing information about your preferences. For example, cookies make it easier for you to log on and use the website during future visits. Cookies do not personally identify an Internet user, although they do identify a user’s computer. The following cookies are used on our website:-

Cookie Name Purpose Duration Cookie Type

XSRF-TOKEN Used for security reasons Session Essential

hs Used for security reasons Session Essential

svSession Used in connection with user login 2 years Essential

SSR-caching Used to indicate the system from which 1 minute Essential

the site was rendered

_wixCIDX Used for system monitoring/debugging 3 months Essential

_wix_browser_sess Used for system monitoring/debugging session Essential

consent-policy Used for cookie banner parameters 12 months Essential

smSession Used to identify logged in site members Session Essential

TS* Used for security and anti-fraud reasons Session Essential

bSession Used for system effectiveness measurement 30 minutes Essential

fedops.logger.sessionId Used for stability/effectiveness measurement 12 months Essential

wixLanguage Used on multilingual websites to save user language 12 months Functional

preference

Most web browsers automatically accept cookies but, if you wish, you can set your browser to prevent it from accepting cookies. The ‘help’ portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, by disabling cookies, you may not be able to access all of the features on the site.

Our website may issue Cookies for the following purposes:

Analytics – allow us to monitor how people use the website and optimize our content accordingly to improve user experience
Login settings and preferences – in order for us to remember your preferences after logging into your Trade account
Remarketing – in order for us to re-advertise when you are browsing other websites
Email marketing – in order for us to tailor our email messages to make them more relevant based on how you use the website

You may of course choose at any time to not receive email from Treisco by sending a request to info@recyclingwastebins.uk

The website allows you to interact with the Company in many ways, including where you choose to:

contact us by phone
create a trade account (and become an ‘Treisco Trade Customer’), with a registered user customer account on the website
sign up to receive our various newsletters by email
obtain a quote for purchase of our products or services
be notified of products and/or services that may be of interest to you (based on your purchase history or browsing of our website).

If you want to use any of these services, you may need to provide us with some additional personal information so that we can liaise with you in order to deal with your request, query, purchase, quotation request, booking, application and/or customer account registration. If you do choose to provide us with your personal information, we will collect that information for our own use and for the purposes described in this Notice only.

What type of personal information does the Company collect?

Where you choose to provide personal details to us, we may collect some or all of the following personal information from you:

your full name
your business and home contact details e.g. address, telephone numbers (including your mobile telephone number) and e-mail address
details of the reason(s) for your contact, as set out above
if you request a trade account – your username, password and details of the product(s) and/or service(s) that you add to your “basket”
if you make a request for a quotation or an order for hire/purchase/supply of services using the website:
– financial account information, such as credit/debit card number and other payment information and
– delivery information which may include your home or work address and telephone number
your contact and marketing preferences – you will have access at any time to unsubscribe from marketing emails
if you take a survey or interact with us in various other ways – demographics information and information about subjects that may interest you
information necessary for legal compliance and/or
where you “ Like / Follow ” us or make posts on our pages on social networking websites, such as Facebook, Twitter, YouTube and Instagram.

This information will be collected primarily from you as information voluntarily provided to us, but we may also collect it where lawful to do so from (and combine it with information from) public sources, third party service providers, individuals who you have indicated have agreed for you to provide their personal information, government, tax or law enforcement agencies and other third parties.

We will comply with all relevant data protection legislation relating to your personal data.

How does the Company use information about you?

The Company may use information about you for purposes described in this Notice or as otherwise disclosed to you on our website or with our services. For example, we may use information about you for the following purposes:

to respond and/or deal with your request or enquiry
to process and administer your booking request(s), order(s) of our products
to improve our products and to ensure that content from the website is presented in the most effective manner for you and for your computer (or other electronic Internet-enabled device)
to administer the website
for internal record keeping
to contact you by e-mail or phone for any of the above reasons
subject to your consent where required under applicable data protection law, to carry out direct marketing and/or e-mail marketing
where necessary as part of any restructuring of the Company or sale of the Company’s business or assets
to perform any contract the Company has with you and
for compliance with legal, regulatory and other good governance obligations.

This list is not intended to be exhaustive and may be updated from time to time as business needs and legal requirements dictate. Some of the personal information that the Company maintains will be kept in paper files, while other personal information will be included in computerised files and electronic databases as set out in more detail below.

In most cases, the information the Company processes about you is required to deal with your enquiry, order(s) or trade account registration, or required by law, or is necessary for the exercise of the Company’s legitimate business interests and needs.

The Company may also use your personal data (normally on an aggregated statistical basis) for research and analysis to improve Company and its website performance. In addition, the Company may use pixels or transparent GIF files, to help manage online advertising.

Does the Company share personal information with third parties?

We may share your date with third parties who we use to process your data in accordance with this privacy notice, for example financial providers, fulfilment houses and courier companies. We will ensure we have arrangements with those third parties that require them to also comply with this privacy notice and data protection legislation.

We may also disclose information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law and for tax or other purposes. Personal information may also be released to external parties in response to legal process, and when required to comply with laws, or to enforce our agreements, corporate policies, and terms of use, or to protect the rights, property or safety of the Company, our employees, agents, customers, and others, as well as to parties to whom you authorise the Company to release your personal information. Your personal information may also be made available to third parties or partners where necessary as part of any restructuring of the Company or sale of the Company’s business or assets.

We will not sell your personal information to any third party other than as part of any restructuring of the Company or business if such a process ever occurred.

What choices does the Company offer you with regard to direct marketing?

The Company may wish to provide you with information about new products, promotions and offers, which may be of interest to you and may invite you to take part in market research or request feedback on our products and the Company’s products. This communication may occur by e-mail, telephone, post or SMS. We will obtain your direct consent and advise you of how to opt-out of receiving such communications where we are required to do so in accordance with applicable law, for example by clicking the “unsubscribe” link on any email that we send to you.

What safeguards are in place to protect your personal information?

Our website is protected by SSL certificate on firewalled servers.
However, while we take efforts to safeguard your personal information which are consistent with relevant laws, the nature of the internet is such that we cannot guarantee absolutely the security of any personal information you disclose online.

What rights do you have to review and amend personal information?

You have the right to review your personal information held by the Company (including any profiling information) and have certain inaccurate information about you corrected. Under UK law, a request for access to your personal data needs to be in writing and accompanied by the statutory fee (£10).

If you wish to do so, or to contact the Company in respect of its data processing activities, please contact the Company at info@recyclingwastebins.uk.

Keeping you informed

We will keep your details on record until we have completely dealt with your request, enquiry or application and then for a reasonable period afterwards, in accordance with data protection and other applicable legislation. In this regard we will ensure appropriate security and technological safeguards appropriate to the data being held.

The Company may keep your details on record for as long as is necessary for the purposes set out above and will then endeavour to delete your details in accordance with data protection and other applicable legislation.

Changes to this Notice

We keep this Notice under regular review. We may change this Notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices.

We encourage you to check this Notice when you visit the website for any updates or changes.

By using our website, submitting your personal information to us, registering an account, registering a customer credit account or interacting with us in other ways, you consent to the use of your personal information as described in this Notice (as amended from time to time).

This Notice only extends to the website and does not, therefore, extend to your use of, provision of data to and collection of data on any website not connected to us to which you may link by using links within this website. We cannot guarantee the security of any third party websites and you should ready the privacy notices of any third party websites which will govern the use of any data collected by them.

Contact/address details

If you have any questions about this Notice, please contact us at info@recyclingwastebins.uk.